Zappos core values

January 25th, 2009

At Zappos, we have 10 core values that act as a formalized definition of our company culture. Our core values weren’t formed by a few people from senior management that sat around in a room at a company offsite. Instead, we invited every employee at Zappos to participate in the process, and here’s the final list we collectively came up with:

1) Deliver WOW Through Service
2) Embrace and Drive Change
3) Create Fun and A Little Weirdness
4) Be Adventurous, Creative, and Open-Minded
5) Pursue Growth and Learning
6) Build Open and Honest Relationships With Communication
7) Build a Positive Team and Family Spirit
8) Do More With Less
9) Be Passionate and Determined
10) Be Humble

Source

Personal values ~ company values? Yep.


Leading Change

January 25th, 2009

“Be the change you want to see in the world.” – Mahatma Gandhi

via my dad.


The Mom Song

December 31st, 2008

“Make a friend. Don’t forget to Share.” :)


Strategies for operating in this liquidity crisis

December 3rd, 2008

From Ratan Tata‘s letter to all Tata companies (dated: Nov 6 2008):

Under the circumstances I consider it essential that each of our companies should consider:

  • the conservation of cash to the maximum extent possible
  • draw down all loans / lines of credit from banks and institutions to the maximum extent possible
  • expeditiously finalise pending load and funding agreements, even if they involve accepting higher rates of interest

Companies should also take finite steps to:

  • improve operational efficiency
  • aggressively implement restructuring of internal cost framework
  • drastically reduce operating expenditure
  • defer non-essential capital expenditure and capacity expansion
  • put on hold any plans for acquisitions unless considered strategically critical


What does Lookery do?

November 7th, 2008

The other day a friend asked me to describe what Lookery does. Given all the recent news coming out of Lookery, and us re-focusing ourselves on what we believe our biggest opportunities are and on what we do best, I thought it would be a good idea to post my (long) one line description right here:

Lookery is aggregating anonymous self-reported user data from a large network of trusted data contributors like social networks, dating, and e-commerce sites, and making it readily accessible to any advertiser, ad network, or publisher to target their message or content in real-time anywhere on the web and to learn more about their own audience.